Since exactly how varies from router to router, you'll need to use whatever interface your router has to tell it to do that. Remote Assistance is turned on on the remote tab of my computer. You'll be able to ask any tech support questions, or chat with the community and help others. Helpers offering remote assistance can open multiple simultaneous sessions—one for each remote computer. this contact form
Restart the machines. This discussion does not include problem resolution associated with network connectivity, router configuration, edge or internal hardware firewalls, or other network troubleshooting. I tried everything. This articles could also be useful: http://support.microsoft.com/kb/900904 http://www.annoyances.org/exec/forum/winxp/1155601391 -- geniuss ------------------------------------------------------------------------ geniuss's Profile: http://forums.techarena.in/members/117458.htm View this thread: http://forums.techarena.in/windows-x...ort/642984.htm http://forums.techarena.in Sponsored Links « Win Xp and Sata support | Missing/Corrupt /WINDOWS/SYSTEM32/CONFIG/SYSTEM
I then noticed the "Remote Desktop Help Session Manager" was not listed in her services console, however it is listed in mine. Steven Fullmer Interface Technical Training Windows 7 Instructor and PMPSubscribe to this author's posts feed via RSS Posted in: Windows 7 | Tags: easy connect, expert, help desk, helpers, MSRA, MSRA.exe, both systems are work station (XP). Debbie Kearns, Jan 3, 2009 #7 Bob Lucas Guest "Debbie Kearns"
So I checked the sessmgr.exe under \Windows\System32 and noticed that wasn't there either on her PC. I restarted the computer and the service is still not listed as well as remote assistance failing. J joshleafe October 27, 2005 12:22 PM hi, having the same problem ,what do i do??? Open your group policy editor on your DC, edit the right GPO you want to use. 2.
It should contain the string *** Finish Setup with Status 0x00000000 ***. Monday, November 15, 2010 9:22 AM Reply | Quote Moderator 0 Sign in to vote I appreciate your reply! Your name or email address: Do you already have an account? Retrieved 2011-11-09. ^ Remote Assistance and Resulting Internet Communication in Windows 7 and Windows Server 2008 R2 ^ Get help with your computer using Windows Remote Assistance ^ Initiate Remote Assistance
In the meantime, you could try the procedure described in http://tech.amikelive.com/node-144/tdss-trojan-and-bediddle-adware-removal-guide/. Privacy statement © 2016 Microsoft. Enjoy! As indicated in the Group policy, unless the policy is both enabled and properly configured, Remote Assistance can only be requested by the ‘novice’.
I ran through some basic troubleshooting stuff like checking the registry keys under HKLM/System/CurrentControlSet/Control/Terminal Server. Remote Assistance is configurable using Group Policy and supports command-line switches so that custom shortcuts can be deployed. Close regedit. 8. I first checked System Properties to ensure both the remote assitance check box is checked.
one answer at a time. http://deftmag.com/remote-assistance/remote-assistance-xp-a-program-could-not-start.html If the ticket had the modem's IP it would at least get to the correct "house". Contact Us - TechTalkz.com Technology & Computer Troubleshooting Forums - Top vBulletin, Copyright ©2000 - 2016, Jelsoft Enterprises Ltd. Of course, this is altogether different if they are behind a router which I won't get into here.
Also, if using vista, you can access an xp installed computer, but not the other way around. It seems my computer is self-destructing! That person is protected from random people attempting to connect with remote desktop until you have things squared away. navigate here While i've gone thru every other step listed on every website >> and forum out on the web...the trick that finally made this work for >> me >> was to ENABLE
Add the "administrators" group to HelpAssistant account. 3. For more information: If the Solicited Remote Assistance policy is disabled, you cannot offer assistance to a Novice computer http://support.microsoft.com//kb/826088 To enable Solicited Remote Assistance policy in group policy, At this point I just need a global solution to giving each PCs NEWORK SERVICE account access to remote assistance, or an answer to why it doesn't have it to begin with. 0 This
This unfortunately is not a real fix, nor is giving the local NETWORK SERVICE account admin access (which also works), unless I can find a way to do this over a I even tried the port exception to 3389 from mt windows firewall. John May 9, 2006 6:39 PM I get the message: 'Remote Assistance connection could not be established because the remote host name could not be resolved" My dad and I both hero November 28, 2005 9:27 PM http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/viafile.mspx vfree727 November 30, 2005 7:20 PM 'Remote Assistance connection could not be established because the remote host name could not be resolved.' - What
In such cases it will be useful to have previously added a user or group account with elevated permissions, and to set UAC to prompt for permissions at the application level perhaps someone might have a suggestion. Nay San July 5, 2016 at 2:23 amwhat is the long form of msra in windows assistancePingback: Using Microsoft Management Console to Access Remote Devices trinitypuga May 21, 2015 at 4:38 his comment is here Windows Client TechCenter > Windows 7 IT Pro Forums > Windows 7 Networking.
You will want to consider and research all four areas when enabling or debugging Remote Desktop and Remote Assistance issues. Other groups and account names can be added. Make the settings appropriate for your environment. Guest, Dec 15, 2006 #1 Advertisements Ramesh, MS-MVP Guest Hi Anthony, See if this helps.
The error message "a program could not start" appears when trying to solicite a remote assistance invitation. Will make a note of this problem though. Text is available under the Creative Commons Attribution-ShareAlike License; additional terms may apply. I have not found any other way to solve the problem (still searching around the net), and I must admit that this is kind of a dirty trick, which I don't
Remember, this must be done for both machines. Instead, a new program called Quick Assist is added. Once after clicking Save Invitation, Save As dialog box appears, make desired settings of "Remote Assistance" & "Remote Desktop" checkboxes. 20. Can you explain what you're attempting to do?
LAN Address to the WAN address, and you need to ADD the user default gateway to the end of the host_name. There may be some useful information about the cause why this issue happens.
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