If I remember correctly I even enabled it once to see if it made a difference. As long as the machines have SP3 on them, I'm pretty sure they also have the latest RDC client. 2. Open Control panel -> System Properties -> Remote. 16. Andy September 26, 2005 2:48 PM I'm having the same problem. this contact form
Please try again Responses to "Remote Assistance - A program could not start. Not a member? Join Us! *Tek-Tips's functionality depends on members receiving e-mail. Remote Assistance will be disabled. look at this web-site
Start Menu->Control Panel->System->Remote (Tab)->Click on Remote Assistance 2. It shows that the service was uninstalled near the bottom, however, attempting to reinstall it did not work. The Solicited Remote Assistance policy is actually set to not configured.
The easiste way to correct this problem is to send the request as an email - then the person receiving the request can open the request attachment in notepad and manually How do I do this per above: "For Remote assistance to work, port 3389 must be forwarded on that router to the target computer's internal IP address." Thanks!!! Guest Guest I am attempting to solicite a remote assistance invitation to a user in my domain. Hope this helps.
perhaps someone might have a suggestion. Paul June 30, 2007 4:29 AM Whenever connected to the net using a router and having openned port 3389 in it, the problem is that the IP address inside the "RAInvitation.msrincident" If we open this file with any text editor, there is a line that looks like: "RCTICKET="65538,1,192.168.1.2:3389;". http://www.pcreview.co.uk/threads/a-program-could-not-start-remote-assistance-error.2792390/ Add the "administrators" group to HelpAssistant account. 3.
Imagine you want to help someone who doesn't know much about informatics. philip, Oct 21, 2003, in forum: Windows XP Help Replies: 0 Views: 668 philip Oct 21, 2003 Remote Assistance "A program could not start" Dave, Dec 16, 2003, in forum: Windows Anthony Ramesh, MS-MVP, Dec 23, 2006 #6 Debbie Kearns Guest "claytonpaul" wrote: > > before trying too much...try this simple fix > > Finally...all day working on this....but i finally I’d like to perform the following steps to check if the Remote Assistance is correct, or not? 1.
Click OK. 6. Enter the login with which you logged in (I used
Question? http://deftmag.com/remote-assistance/remote-assistance-xp-a-program-could-not-start.html Samuel February 7, 2007 7:08 PM my question on this issue is in the "RAInvitation.msrincident" file that you send to the person by email to connect your computers through Remote Assistance, Restart the computer in safe mode and > type the following text at the command prompt: sessmgr.exe -service. Therefore, in order to make it work, we need to change the IP address by the public one.
Will make a note of this problem though. All Rights Reserved Tom's Hardware Guide ™ Ad choices Log in or Sign up PC Review Home Newsgroups > Windows XP > Windows XP Help > A program could not start Close regedit. 8. navigate here Open cmd.exe and execute command: sessmgr -service 10.
The router knows what it is so if go to the router config. Many thanks Ramesh! Check the behavior.If the issue still persists, Meanwhile, this issue could also be caused by the system services as following: Security settings ==> System services ==> HELP and Support
Everyone uses the same 1 (or however many public IP's you have) and the firewall knows by its attached port number who's PC requested that info. I then noticed the "Remote Desktop Help Session Manager" was not listed in her services console, however it is listed in mine. You'll have to check the documentation for that. Open My computer propterties -> remote tab -> ensure the 'Allow Remote assistance invitations...' option is selected and in the advanced settings the 'Allow this computer to be controlled remotely' is
You may wish to modify the settings for "Permit remote control of this Computer, Maximum ticket time (hours), and Select the method for sending e-mail invitations. More About Us... All rights reserved.Unauthorized reproduction or linking forbidden without expressed written permission. his comment is here Sending invitations works normally with all other machines.
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If the problem persists, play with different combinations of checkboxes "Remote Assistance" & "Remote Desktop". Expand the System icon. 4. My searches on Microsoft were not good enough.
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