All Rights Reserved Tom's Hardware Guide ™ Ad choices Skip to Navigation Skip to Content Windows IT Pro Search: Connect With Us TwitterFacebookGoogle+LinkedInRSS IT/Dev Connections Forums Store Register Log In Select the DNS tab and add 22.214.171.124 and 126.96.36.199 to the list of DNS servers. Under Remote Assistance, click Invite someone to help you .6. Once you have the IP of the default gateway, open up (if you haven't done so already) the remote assistance file using notepad. this contact form
Click the Properties button. Bob December 30, 2005 7:38 AM You may have two options. 1. Hot Scripts offers tens of thousands of scripts you can use. The text is in XML format and resembles the following.
Looking to get things done in web development? Jul 27, 2006 Jerold Schulman | Windows IT Pro EMAIL Tweet Comments 0 Advertisement Microsoft Knowledge Base Article 921047 Describes a problem that occurs when you send an invitation to a The time now is 04:51 PM.
Please try again' when a Remote Assistance connection fails in Windows Messenger? If it does then right-click and go to 'Properties' * In the drop-down box next to 'Startup type' select 'automatic'. I have opened port 3389.Any ideas? My wireless network is only used to share internet access between multiple computers, no file or printer sharing. -- Regards, Peter Sale Santa Monica, CA USA To email me, just pull
Leo September 1, 2004 7:39 PM No. your mom August 1, 2008 9:12 PM remote desktop requires 3389 to be open, remote assistance works through upnp...idiots... Please try again." the above problem how to solve?????? The Clt PC can access the Atl PC after it receives a Remote Assistance (RA) invitation.
Microsoft provides third-party contact information to help you find technicalsupport. If your ISP is having issues with its DNS service, switching to OpenDNS' DNS will get you back online in just a few quick steps. You receive 'Remote Assistance connection could not be established because the remote host name could not be resolved. To solve this you need to configure your router and/or computer to use different DNS servers.
Matt December 27, 2005 7:36 AM If anyone is getting the "a program could not start. Andy September 26, 2005 2:48 PM I'm having the same problem. If I connect from inside to inside it is fine but inside from outside has a problem. BinTube Support Powered by Zendesk My Account | Log Out | Advertise Search: Home Forums About Us Geek Culture Advertise Contact Us FAQ Members List Calendar Today's Posts Search Search Forums
Chris February 15, 2005 3:27 AM There is a second cause of this problem. http://deftmag.com/remote-assistance/remote-assistance-dns-name-could-not-be-resolved.html She doesn't have the Windows Messenger/.NET options set up, so we weren't able to use that method. raju.s October 5, 2007 11:41 PM I try to open Domain security policy and Domain controller security policy in my windows 2003 server both are give the same error Failed to If you're like us, and you set the router password long ago and cannot remember it now, you can often reset the password to the manufacturer default by pressing a button
One thing that does seem stramge is that when I try a tracert to his IP (I had him check that his PC IP was a non-NAT one) I hit some JSI Tip 8936. Thanks to all. -Rick Barbara LinkBack Thread Tools Display Modes « Previous Thread | Next Thread » Thread Tools Show Printable Version Email this Page Display Modes Linear Mode navigate here Paul June 30, 2007 4:29 AM Whenever connected to the net using a router and having openned port 3389 in it, the problem is that the IP address inside the "RAInvitation.msrincident"
Remote Assistance connection could not be established because the remote host name could not be resolved. Question? Select Internet Protocol Version 4 (TCP/IPv4), then click the Properties button.
Click the radio button Use the following DNS server addresses and type 188.8.131.52 and 184.108.40.206 in the Preferred DNS server and Alternate DNS server fields. I'm not sure what you're referring to as "the remote assistance file", or what file might contain a "default gateway" in this scenario. doesn't that defeat the purpose somehow? So, they should be changed like this: RCTICKET="65538,1,192.168.1.1:3389;host_name:3389 to RCTICKET="65538,1,220.127.116.11:3389;sandi.172.16.1.10:3389 I can't make it any more simply than that.
The start of the second line should look something similar to: RCTICKET="65538,1,127.0.0.1:3389;host_name:3389,*,. 127.0.0.1 is the IP of the machine obviously, and where I typed host_name is the name of their machine. Click OK and you will be returned to the services screen * Do the same for "Remote Access Connection Manager" and "Remote Desktop Help Session Manager" * Retry the Remote Assistance Steve August 7, 2007 9:14 PM OK, this is simple. his comment is here Asst. "...remote host name could not be resolved"" Rick SilverHawk Guest Posts: n/a Re: Rmt.
Click the OK button, then the Close button, and the Close button again. Please try again." 2. So to simplify, just ensure your firewalls are correctly set to allow remote assistance, and you should be in business. and are stand-alone workstations (no >>networks).
Help! Click the radio button "Use the following DNS server addresses:" and type in OpenDNS addresses, 18.104.22.168 and 22.214.171.124, in the Preferred DNS server and Alternate DNS server fields. Click OK Windows 7 Click the Start Orb, then select Control Panel. Please try again' when a Remote Assistance connection fails in Windows Messenger?
Atle Dale June 6, 2006 5:26 AM This is not so simple. Any help is much appreciated! Type in OpenDNS addresses, 126.96.36.199 and 188.8.131.52, in Primary DNS and Secondary DNS fields.
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