Join our community for more solutions or to ask questions. we have a group policy that defines Remote Assistance "Helpers". One more GPO to review. 0 Datil OP BSOD'D Mar 12, 2014 at 10:08 UTC Jon L wrote:BSOD'D wrote: System restore to before the problem happened might also Related Categories: Computers Tags: Errors, Remote Assistance Comments (0) Trackbacks (0) Leave a comment Trackback No comments yet. http://deftmag.com/remote-assistance/windows-remote-assistance-your-offer-to-help-could-not-be-completed.html
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As an administrator of a small network, this is what I need. So I decided to add my own user explicitly. Ask the person that you're requesting help from to run the troubleshooter. Remote Assistance Cannot Make The Connection Now there can be a lot of reasons for that error (like the three mentioned in the error for starters), but this time it was due to something I had never
I don't see how the two are related unless the settings were changed in the GPO by someone or something 0 Serrano OP Jon L Mar 13, 2014 Windows Remote Assistance Group Policy Does a byte contain 8 bits, or 9? Yet, I am unable to set up a remote assistance connection with one of these users unless they are also a member of the local Administrators group of the to-be-assisted machine. https://support.microsoft.com/en-us/kb/2003088 Even beter is you don't really have to boot into safe mode.
The only thing I would like to fix now is giving the user the option to accept assistance. Dcom Got Error 2147746132 NetScaler Guides Question has a verified solution. And does the reciever gets the help email you send while sending Remote assistance request? 0 Message Author Comment by:ccbnetwork ID: 301355522010-04-08 Have I tried troubleshooting? Click Invite someone you trust to help you.
Also anything in event viewer? 0 Serrano OP Jon L Mar 12, 2014 at 3:29 UTC Looks like the problem is local to my machine. So, for posterity, the two settings are: Offer Remote Assistance in Computer Configuration\Administrative Templates\System\Remote Assistance and Remote Desktop Users in Computer Configuration\Windows Settings\Security Settings\Restricted Groups View this "Best Answer" in Remote Assistance Your Offer To Help Could Not Be Completed Here's a link with the Go to Solution 3 2 2 Participants Aj8787(3 comments) LVL 5 Windows 72 Windows Vista1 ccbnetwork(2 comments) 5 Comments LVL 5 Overall: Level 5 Windows Your Offer To Help Could Not Be Sent Group Policy Alos firewall can also cause issueI don't think it's the firewall or the setting on the machine because it's happening on all PCs I try, and everything was working correctly yesterday.
Remote Assistance will be disabled. weblink All of the policies were in place but the computer hadn't applied them after one reboot. They decided any problem warranting a system restore could be fixed by reimaging the PC... There was one other group policy setting that needed fixing. Offer Remote Assistance Helpers
Facebook Twitter Google+ YouTube LinkedIn Tumblr Pinterest Newsletters RSS What minimal permission set would I need to allow for unsolicited remote assistance? If the person you are requesting help from can't connect to your computer, you can run the troubleshooter on your computer to diagnose the problem. navigate here In the search box, type Remote Assistance, and then, in the list of results, click Windows Remote Assistance.
Any ideas? I can see the DOMAIN\RAHelpers group turning up as a member in the local "Offer Remote Assistance Helpers" group of the targeted domain computers after the policy is applied. windows-7 remote-desktop share|improve this question asked Apr 24 '14 at 9:05 the-wabbit 33.3k960122 add a comment| 1 Answer 1 active oldest votes up vote 5 down vote It turned out to
Join the community Back I agree Powerful tools you need, all for free. There was one other group policy setting that needed fixing. I remember there being an issue with Vista RA when I first began using it. Once reported, our moderators will be notified and the post will be reviewed.
Offered remote assistance & it worked like a charm. There was one other group policy setting that needed fixing. I decided to remove my own PC from the domain and then re-add it, but that did not fix the problem. I will look if i wrote it down somwhere and will get back to you. 0 Message Accepted Solution by:ccbnetwork ccbnetwork earned 0 total points ID: 302094352010-04-09 Fixed!
What does this symbol of a car balancing on two wheels mean? This is no longer the case in Windows 7 and Windows Vista, where the Domain Admins group must now be explicitly added to the Helpers list to grant them Helper privileges No trackbacks yet. The "Enable remote assistance" policy does not change this group's memberships and unsolicited remote assistance seems to depend on DCOM remote activation.
I changed it to the new name, updated the policy on my PC, ran gpresult just to make sure I had the new policy and tried RA with no luck. Email check failed, please try again Sorry, your blog cannot share posts by email. %d bloggers like this: Menu Skip to content Home Hasitha Willarachchi Microsoft System Center Tech Details Your So you did login as a different user and the issue was the same? Join them; it only takes a minute: Sign up Here's how it works: Anybody can ask a question Anybody can answer The best answers are voted up and rise to the
Also might be worth popping your windows disk and doing a repair, just for kicksYeah I tried logging in with another user... we faced this issue a lot & mostly got resolved by updating policies / restarting the machine / correcting offer remote assistnce group membership or repairing WMI (winmgmt /...... Its disturbing that something like a GPO was working fine according to your first post, no longer worked after an issue which you cannot explain brought down your network. If it's windows 7 just drop off the .local from the end of the domain and then click ok it will do this for you.
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