Now, I say this too: I told my friend on EACH occasion from the very beginning we tried to connect with RA to “run as administrator” and I walked my friend If the firewall is off, then the ports shouldn't be able to be blocked or allowed... Hope it works. 0 Message Author Comment by:RegulaOne ID: 364001952011-08-19 @ totallytonto, ded9, and those who have replied: First of all, I have scheduled a time (late morning (8-20-11 AM/PM) I'll come back to you 0 Message Author Comment by:RegulaOne ID: 364022492011-08-20 @ totallytonto, ded9, and those who have replied: Hello again. http://deftmag.com/remote-assistance/windows-remote-assistance-your-offer-to-help-could-not-be-completed.html
In addition, please also refer the this KB:http://support.microsoft.com/kb/811833 Regards, Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked If any of the two parties involved is using a slow or unstable Internet connection, it is best to use one of the first two options. You may get a better answer to your question by starting a new discussion. Names/titles of images attached: 1. recommended you read
Regarding your statement n your last comment: "The only way I can see this affecting the actual connection is if you use uPNP on the router. No matter how you send the request for help, once sent, Windows Remote Assistance shows a long password and starts waiting for the incoming connection. i guess they disabled it a long time ago because of bandwidth issues..? For simplicity purposes, all the screenshots we'll use in this tutorial are taken in Windows 8.1.
Unsold Atari videogames dumped in a desert? A good recommendation is for the remote party to check the box which says "Allow... Wednesday, August 15, 2012 1:56 PM Reply | Quote 0 Sign in to vote I'm not sure either... Remote Assistance Has Restricted Internet Connectivity Let’s get started: Security for everyone - Review ESET Smart Security Premium Review by Codrut Neagu published on 12/12/2016 ESET is one of the top security vendors in the world and
I will spare all the details here since I covered them in great detail above and at length. 4. Remote Assistance Cannot Make The Connection Windows 10 Thanks for the help. 0 Datil OP BSOD'D Mar 12, 2014 at 4:28 UTC System restore to before the problem happened might also fix it. I have added "Remote Assistance Helpers" (without the quotes) and added my Windows 7 profile username under the "Members" area. ". 2. https://social.technet.microsoft.com/Forums/office/en-US/26865c60-9f5f-4ebd-a0f2-28b038649d4f/remote-assistance-cant-connect Selecting the right orchestration tool is most important for business specific needs.
Pressing the Troubleshoot button will launch a wizard that can help in identifying the problem and also fix it. Remote Assistance Not Working Windows 10 Here is what I have right now: 1) Before finding this thread, I had a few users I couldn't connect to, but 98% of them worked fine when I offered remote Some comments below suggest using other solutions, which is fine and do work, but there must be a way to diagnose RA and get it working. Microsoft Customer Support Microsoft Community Forums TechCenter Sign in United States (English) Brasil (Português)Česká republika (Čeština)Deutschland (Deutsch)España (Español)France (Français)Indonesia (Bahasa)Italia (Italiano)România (Română)Türkiye (Türkçe)Россия (Русский)ישראל (עברית)المملكة العربية السعودية (العربية)ไทย (ไทย)대한민국 (한국어)中华人民共和国 (中文)台灣
For assistance contact your network administrator." The answers to the questions in the error are Yes, I have permission, Yes it is on and connected, and No there is not a http://superuser.com/questions/33289/how-to-diagnose-remote-assistance-problem Just maybe you an easily pick-up and lock onto where the issue lies. Your Offer To Help Could Not Be Sent Windows 7 By the end of it, you’ll know whether ESET Smart Security Premium is right antivirus product for you: 3 Steps to restoring your Windows PC to a working state, with System Windows 10 Remote Assistance Cannot Connect I've read that remote assitance won't work if client and server are both behind Non-UPnP/NAT routers.
If you're new to the TechRepublic Forums, please read our TechRepublic Forums FAQ. weblink Seems unnecessary. 0 Serrano OP Jon L Mar 13, 2014 at 5:46 UTC Okay, I thought I figured out the problem, but it still isn't working... The RA window opened and very quickly on the first try, I was showing his desktop on my RA window. I was simply meaning that when the firewall is turned on the correct ports are open and I get the same results as when the firewall is turned off. Windows Remote Assistance Windows 7 Not Working
The easiest way to do this is to grab another router to and plug your second machine and your current router into it. just not remote assistance. Please reply!!! navigate here I used to dislike them and stayed away from Symantec products over a year ago for many years prior to that.
Am I wrong and there is nothing wrong or is there? Remote Assistance Service I cannot disregard them away either and nor would I want too. Edited by atsmith893 Tuesday, August 14, 2012 3:12 PM Tuesday, August 14, 2012 3:10 PM Reply | Quote 0 Sign in to vote That is very weird...
it does however limit the remote 'expert' to non-admin tasks if admin privilidges are not supplied. Maybe your normal user doesnt have permission to use uPNP or amend the router so the connection cannot be made. 0 Message Author Comment by:RegulaOne ID: 364922042011-09-06 @ totallytonto: Hello. Join the community of 500,000 technology professionals and ask your questions. Msra Windows 10 With Remote Desktop the person at the other end gets booted off and can't see.
There is also a portable version available. It appears you tend to think of security issues by trying to run an RA invitation as an attachment may be the culprit. Thank you for your help so far! 0 LVL 66 Overall: Level 66 MS Legacy OS 23 MS Development-Other 5 Network Architecture 2 Message Expert Comment by:johnb6767 ID: 363737102011-08-15 They his comment is here I then I performed ded9's instructions again using the Windows FixIt to "Diagnose and Fix Windows Firewall Service Problems Automatically".
I only made sure in Windows Vista that I had those boxes checked in step 2 and 3 directly above. and the sfc repair didn't work, so I might need to do a Windows repair. Thank you for your comment and continued interest in my issue. Are you sure that windows firewall is off?
Thanks for your comment and continued help! He needs my help. Article by: Scot There are times where you would like to have access to information that is only available from a different network. Both parties can access the Chat feature and use it to communicate.
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